This returns policy does not affect your statutory rights. We unable to exchange items that are not damaged, defective or incorrect unless by prior agreement.

What to do if received a damaged, defective item from Carrier Rental Systems Ltd.

If the item was damaged in transit

If you take delivery of a Carrier Rental Systems Ltd package and the contents have been damaged in transit, you must notify us within 24 hours (for parcel) or 3 days (for pallet) of receipt for exchange. After 3 days we unable to accept claims for transit damage.

If the item is defective

In the unlikely event that you have a faulty item you must contact our Service Department on 0800 026 4717 within 3 days of receipt for replacement. Please keep all the warranty information that accompanies your item as this may be needed.

We sent you an item you did not Order (an "incorrect" item)

As soon as you find out we've sent you an incorrect item please notify us within 3 days of receipt, return the incorrect item back to us and we'll replace it.

Note: in the event Of Carrier Rental Systems Ltd sending you a replacement for a damaged, defective or incorrect item, you must return the original item to Carrier Rental Systems Ltd within 30 days of our notice confirming the issue of the replacement item. Provided you return this item to us within the 30 days, you will have nothing more to pay. If you do not return the original item to us by the end Of the 30 day period, we reserve the right to charge an amount equal to the price of your original order.

This does not affect Your Statutory Rights.

Free shipping on all UK and Ireland orders
Best Prices - guaranteed!

Buy with confidence from one of the UK’s leading temperature control experts...

Best sellers from our heating and cooling range, discounts on larger quantities!

CRS 9kW Infrared HeaterSpecial Offer

CRS 9kW Infrared Heater

This fully portable unit provides localised heat for operatives or processes when traditional heat isn't an option.

£340.69EX VAT

Find Out More
CRS 70L Dehumidifier

CRS 70L Dehumidifier

A high volume industrial dehumidifier ideal for site or flood restoration use.

£772.83EX VAT

Find Out More
CRS 6.7kW Split Air Conditioning Unit

CRS 6.7kW Split
Air Con Unit

This unit is ideal for server rooms, data rooms and hospital cooling applications.

£4,800.00EX VAT

Find Out More
CRS 13kW Fan Heater

CRS 13kW Fan Heater

A powerful 16A heater designed to deliver 13.9kW of sensible heat, this unit is ductable.

£335.57EX VAT

Find Out More
CRS 3.5kW Air Conditioning Unit

CRS 3.5kW
Air Con Unit

Quiet in operation and aesthetically pleasing, these units blend attractively into their environment.

£539.00EX VAT

Find Out More
CRS 7.3kW Air Conditioning Unit

CRS 7.3kW
Air Con Unit

They are ideal for cooling a wide range of applications from offices to small server rooms.

£2,955.00EX VAT

Find Out More

Until End of February 2018

10% Off All Infrared Heaters

Reduced prices start from just


The Carrier Rental Shop range of portable infrared heaters are ideal for use in large spaces that must counteract frequent loss of heat, such as warehouses, garages and airplane hangars. These spaces often have large doors or other cavities that are opened and closed often. Infrared heat works well to keep these areas from cooling too much.

Need help choosing the correct equipment?